We’re sorry your purchase didn’t work out for you. To make it easy to find your perfect pair, we offer FREE returns and exchanges for purchases made only on vionicshoes.in As with any authorized retailer of Vionic shoes, you may return or exchange your merchandise for any reason within 7 days of purchase if the original purchase was made on vionicshoes.in.

When you purchase from our website, returns for refunds will be credited to the original form of payment. Original shipping charges are not refunded.

PLEASE NOTE: We cannot process returns or exchanges for purchases made through other retailers.

Please ensure that the item(s) is in original condition, original packaging and with the original tags and tickets attached. All merchandise must be returned in the original selling condition. Returns that do not meet our policy will not be accepted and will be returned to you at your cost. A final inspection will be done to ensure that it is in its original condition, followed by processing your return.


Please call our Customer Care Team at +91 7400323073

Monday to Saturday, 9:30 am to 5:30 pm IST


*Exchanges can only be made for the same style as your original purchase in a different color or size only.